Doorstep Trash Collection: Implementation Guide for Properties
For property managers looking to upgrade waste management, doorstep trash collection (also known as Valet Trash) offers a cleaner, more convenient solution compared to traditional dumpsters. But how do you roll it out successfully?
This guide walks you through planning, launching, and optimizing a doorstep trash service for your community—with minimal disruption and maximum resident buy-in.
Why Consider Doorstep Trash Collection?
✅ Higher resident satisfaction – No more late-night dumpster runs
✅ Cleaner property – Eliminates overflowing bins and scattered litter
✅ Reduced maintenance – Fewer pest issues and dumpster repairs
✅ Competitive edge – A premium amenity that attracts renters
Stats to Know:
83% of renters prefer properties with Valet Trash (NMHC)
Properties report 15-20% fewer move-outs after implementing doorstep pickup
Step 1: Pre-Launch Planning
Assess Property Fit
✔ Unit count (Ideal for 100+ units)
✔ Current waste issues (Pests? Overflowing dumpsters?)
✔ Resident demographics (Luxury/mid-tier properties see the best ROI)
Choose a Valet Trash Provider
Compare:
Pickup frequency (5-7 nights/week is standard)
Pricing models (Per-unit vs. flat-rate)
Additional services (Recycling, bulk item pickup)
Pro Tip: Ask providers for case studies from similar properties.
Step 2: Resident Communication & Rollout
Announce the Change Early
60 days before launch: Send emails + post notices
Highlight benefits (Convenience, cleanliness)
Address concerns (Where do bins go? What about odors?)
Provide Clear Instructions
Supply branded bins (with property/management logos)
Distribute flyers with:
Approved trash bags (if required)
Pickup times (e.g., "Place bins out by 8 PM")
Holiday schedule exceptions
Example Resident Email Template:
"Good news! Starting [Date], we’re introducing doorstep trash pickup to make waste disposal easier. Simply place your bagged trash in the provided bin by [Time], and our team will handle the rest. Look for your bin next week—details here: [Link]."
Step 3: Launch & Monitor Performance
First 30 Days: Track Key Metrics
Participation rate (Are residents using it?)
Complaints (Missed pickups? Confusion?)
Property cleanliness (Before/after photos help)
Optimize Based on Feedback
Adjust pickup times if needed (e.g., later for night-shift workers)
Add recycling options if requested
Offer reminders for forgetful residents (Text alerts, door hangers)
Step 4: Long-Term Success Strategies
Keep Residents Engaged
Survey annually ("How can we improve?")
Highlight in leasing tours ("We offer hassle-free trash pickup!")
Work With Your Provider
Review service reports (Missed pickups? Adjust routes)
Negotiate seasonal adjustments (More pickups in summer)
Why EZ Trash Simplifies Implementation
Our doorstep collection service includes:
🗓️ Customizable schedules (Match property needs)
📲 Resident onboarding support (FAQs, signage templates)
📊 Monthly reports (Participation rates, issues resolved)
Get started stress-free!
📞 Schedule a free consultation today.
